Welcome

O2 Performance x Recovery Room

Congratulations on joining the O2 x Recovery Room membership, combining 24/7 gym access at O2 Performance with unlimited recovery sessions at the Recovery Room.

This page will walk you through everything you need to know as a new member - from what your membership includes to how to book your sessions in online, and what to bring to get the most out of each visit. We’re excited to help you recover, relax, and feel your best with every session!

Congratulations

Membership Inclusions

This membership gives you access to both O2 Performance Gym and Recovery Room Kawana Waters.

  • 24/7 Access to O2 Performance Gym

  • Unlimited Bookings at Recovery Room Kawana Waters

Recovery Room Inclusions

Individual Services:

Protocols:

* This facility is a communal space, other clients may be sharing the space with you, including our infrared saunas.

Booking Your Session

Recovery Room has partnered with Fresha to deliver the best booking experience for our clients.

We strongly recommend downloading the app on your smart phone to manage your bookings, passes, memberships and client profile.

Although we think managing your bookings through the Fresha App is the easiest way, we understand this isn’t everyone’s cup of tea. If you’d rather give us a call to book your appointment, please feel free to do so.

How to Book

  • You can book sessions by clicking the “Book Now” link on our website or via the Fresha mobile app (available on iOS and Android). If using the app, simply search for “Recovery Room Kawana Waters”. You may see both our locations listed - be sure to select Kawana Waters for your membership bookings.

    Download Fresha Mobile App:
    - For IOS click here
    - For Android click here

  • Use the same email you provided for your membership. Creating an account is free and only takes a minute. This will let you manage your bookings and see your appointments in one place.

  • Once on our booking page, choose the service or protocol you’d like to book. You can book individual services (e.g. a 20-minute Contrast Pool session or 30-minute Compression session) or try one of our curated Protocols that combine multiple modalities in one visit.

    For example, the “Signature Recovery” protocol bundles compression, infrared sauna, and contrast therapy in a single 70-minute session for a full-body reset.

    All these are included in your membership - no extra cost.

  • Check the calendar for available time slots and select a time that suits you. We’re open 7 days a week to fit your schedule.

    You can typically book back-to-back sessions if you plan to do multiple therapies in one visit (just book each service separately, or book a protocol that covers them).

  • Once you’ve selected your service and time, proceed to confirm the booking. As a member with unlimited access, you won’t be charged for sessions covered by your membership. The system may still show a price associated with your booking but rest assured your membership will cover this and we will apply that to your session upon checking into the facility.

    You should receive a confirmation email or app notification for your appointment. Bookings are essential to secure your spot, especially during peak times.

  • If your plans change, you can easily modify or cancel your booking through the Fresha app or via the appointment confirmation email. We kindly ask that you cancel as early as possible (minimum 2 hours in advance) so someone else can enjoy that slot.

Download the Fresha App

What to Bring to Your Session

To make your experience comfortable and enjoyable, we recommend bringing a few key items each time you visit.

  • For the contrast plunge pools, you’ll want swimwear (e.g. board shorts, bikini) to immerse in the water. For saunas, swimwear or light gym clothing works well. Essentially, wear something you’re comfortable getting wet or sweaty in.

    Underwear is unacceptable (sorry guys).

  • Towels are mandatory for anyone using a sauna or our contrast pools. Please bring a towel for drying off and for sitting on in the saunas (this helps keep our facilities hygienic).

    If you forget your towel, no worries - we have some available for hire (just ask our staff).

  • It’s important to stay hydrated during your session. Bring a water bottle to sip on during your sessions. We have a hydration station on-site for refills, so you can top up as needed. We also provide cups if you forget to bring a bottle. Contrast therapy and saunas can be dehydrating, so drink up!

  • You might want to pack an extra set of dry clothes to change into after your session.

Location

Both O2 Performance Gym and Recovery Room are located at the Sports Hub in Kawana Waters.

26 Main Drive, Bokarina QLD 4575

Ample car parking is available both on-ground and in the under-ground basement.

O2 Performance is located on the ground floor and Recovery Room is located on level 1 at the Sports Hub.

Make the Most of your Membership

Now that you’re all set, we encourage you to make recovery a regular part of your routine. Consistency is key! Many members find that using the Recovery Room 2-3 times per week (or more!) helps them stay pain-free, bounce back faster from workouts, and simply feel better day-to-day. Remember, you have unlimited access, so take advantage of it!

Thank you for becoming part of the Recovery Room community through the O2 x Recovery Room membership. We’re thrilled to support you on your fitness and recovery journey. Here’s to feeling better, living better, and getting the most out of every workout and recovery session. Welcome aboard, and see you in the Recovery Room!